Jordania Aventura tours & drivers make every effort to serve our customers better. We also advise all customers to purchase traveler’s insurance in case of interruption, accidents, illness, or anything else that may come up. If a transportation reservation has to be cancelled, customers will be Charged a fee of 25% From total price and customer must notify us at least 72 hours before actual Tour date. Our Promotional- advanced sales offers are 50% not-refundable