Jordania Aventura tours & drivers make every effort to serve our customers better. We also advise all customers to purchase traveler’s insurance in case of interruption, accidents, illness, or anything else that may come up.
Full Package booking
If a reservation has to be cancelled, customers will be charged a fee of 25% from total price for standard rates prices as agreed per email communications with customer and customer must notify us at least 10 days before actual Tour date.
Transportation Advanced Payments - promotional offers
Promotional offer sales Payment of 50% deposit is none-refundable, customer must notify our team of trip cancellation at least 5 to 10 days before arrival. Refund is not possible during the trip actual date.
Day tours payment wither full package day tour or just car & driver day tour, not refundable
Changes of Hotel Reservations Dates Policy
Any changes made to a hotel reservation 1 week before arrival will be free of charge and any changes made to a hotel reservation 5 to 6 days before arrival will be subject to a further 6% Fees for booking change and service fee.
Hotel reservation amount is not refundable, but transferrable into other dates as stated above in our change of hotel reservation policy
Note: Refund process can take up to 30 working days